Legal
Your trust is the foundation of everything we do. This policy explains how Credit Gems® collects, uses, and protects your information.
Effective May 2026
We collect information you provide directly to us — name, email, phone number, billing details, and any documentation you submit during consultations or while using our digital tools.
We also collect limited technical information automatically, including IP address, browser type, device identifiers, and pages visited, used solely to operate, secure, and improve our services.
Your information is used to deliver the services you request, process payments, send service-related communications, respond to inquiries, and improve our offerings.
With your consent, we may send marketing emails about new programs, tools, or educational content. You may opt out at any time using the unsubscribe link in any email.
Credit Gems® does not sell your personal information. We share data only with vetted service providers (payment processors, email platforms, scheduling tools) bound by confidentiality obligations.
We may disclose information if required by law, court order, or to protect the rights, property, and safety of Credit Gems®, our clients, or the public.
We employ administrative, technical, and physical safeguards designed to protect your information. While no system is completely secure, we work continuously to maintain industry-standard protections.
You may request to access, correct, or delete the personal information we hold about you. Contact us at support@creditgemsco.com to make a request — we respond within 30 days.
Residents of California, the EU, and other applicable jurisdictions have additional rights including data portability and the right to restrict processing.
Our site uses cookies and similar technologies to remember preferences, measure performance, and personalize content. You can disable cookies in your browser settings, though some features may not function properly.
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us information, please contact us and we will delete it.
We may update this Privacy Policy periodically. The most current version will always be posted here with an updated effective date. Material changes will be communicated by email or notice on our site.
Questions about this Privacy Policy or how we handle your information? Reach our team at support@creditgemsco.com.
